一、    课程导读

通过课程熟悉电话约访意义功用，掌握电话约访准备及流程，通过演练实操丰富邀约经验，获得面见机会，进行初次面谈。

二、    电话约访

1、为什么要进行电话约访：

                                                    

                                                    

                                                    

                                                    

2、电话约访的流程

                                                         

                                                    

                                                     

                                                    

1、目的                                             

                                                    

                                                    

                                                    

2、对象                                             

                                                    

                                                    

                                                    

3、自身                                             

                                                    

                                                    

                                                    

4、流程                                                                                              

                                                    

                                                    

                                                    

                                                     

三、   电话约访前准备及流程

1、      原则                                             

                                                      

                                                       

2、      礼仪                                             

                                                             

                                                       

                                                                                                       

3、      步骤                                              

                                                      

                                                       

                                                        

                                                

四、   电话约访演练

1、缘故客户演练（示范1）                                   

                                                        

                                                       

                                                       

                                                       

2、缘故客户演练（示范2）                                   

                                                        

                                                       

                                                       

                                                        

 

3、转介绍客户约访（示范1）                                

                                                       

                                                       

                                                       

                                                        

4、转介绍客户约访（示范2）                           

                                                            

                                                       

                                                        

                                                       

 

5、异议处理                                                 

                                                    

                                                       

                                                        

                                                       

 

6、训练心得                                                 

                                                    

                                                       

                                                       

                                                       

 

五、课程总结                                                     

                                                           

                                                            

                                                            

                                                            

                                                           

                                                            

                                                             

                                                           

六、培训感悟